{"id":14634,"date":"2022-12-23T21:38:16","date_gmt":"2022-12-24T02:38:16","guid":{"rendered":"https:\/\/thegiveawayguy.biz\/?page_id=14634"},"modified":"2024-10-15T10:26:10","modified_gmt":"2024-10-15T14:26:10","slug":"support","status":"publish","type":"page","link":"https:\/\/thegiveawayguy.biz\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p style=\"text-align: center;\" tabindex=\"0\"><strong>CONTACT SUPPORT:<\/strong><\/p>\n<p style=\"text-align: center;\" tabindex=\"0\">Please click the button below and fill the relevant info on the support form.A support ticket will be assigned to you for your future reference.<strong>Our response time is 1 business day<\/strong><\/p>\n<p style=\"text-align: center;\" tabindex=\"0\"><strong>IMPORTANT: PL READ BEFORE SENDING YOUR TICKET<\/strong><\/p>\n<p style=\"text-align: left;\" tabindex=\"0\">1. <span style=\"text-decoration: underline;\" tabindex=\"0\">The form should be filled with relevant information<\/span>so our team can quickly understand what you purchased.2.<span style=\"text-decoration: underline;\" tabindex=\"0\">&nbsp;List your issues in POINTS if you have multiple queries<\/span>&nbsp;3. <span style=\"text-decoration: underline;\" tabindex=\"0\">Keep it as short &amp; precise as possible<\/span>,However, send us information such as reference page links, screenshots or screenshare videos to give us a visual.<a href=\"https:\/\/screencast-o-matic.com\/\" rel=\"nofollow noopener\" style=\"outline: none;\" target=\"_blank\" tabindex=\"0\"><span style=\"text-decoration: underline;\" tabindex=\"0\">Screencast-o-matic<\/span><\/a> is a free software to create screenshare videos4. Please, DO NOT SEND DUPLICATE MESSAGES for the same query, we will answer only one and close the duplicate tickets.<\/p>\n<p style=\"text-align: center;\" tabindex=\"0\"><strong>INSTRUCTIONS ON HOW TO FILL THE SUPPORT FORM<\/strong><\/p>\n<p style=\"text-align: center;\" tabindex=\"0\">Please keep the following information handy before you open a new ticket.<\/p>\n<p style=\"text-align: center;\" tabindex=\"0\"><strong>Product Name:<\/strong><\/p>\n<p style=\"text-align: center;\" tabindex=\"0\"><strong>Transaction ID:<\/strong><\/p>\n<p style=\"text-align: center;\" tabindex=\"0\"><strong>Which Email did you purchase with:<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONTACT SUPPORT: Please click the button below and fill the relevant info on the support form.A support ticket will be assigned to you for your future reference.Our response time is 1 business day IMPORTANT: PL READ BEFORE SENDING YOUR TICKET 1. The form should be filled with relevant informationso our team can quickly understand what [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"order-bump-settings":[],"_wpfnl_thankyou_order_overview":"on","_wpfnl_thankyou_order_details":"on","_wpfnl_thankyou_billing_details":"on","_wpfnl_thankyou_shipping_details":"on","footnotes":""},"folder":[],"class_list":["post-14634","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"acf":[],"_links":{"self":[{"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/pages\/14634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/comments?post=14634"}],"version-history":[{"count":0,"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/pages\/14634\/revisions"}],"wp:attachment":[{"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/media?parent=14634"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/thegiveawayguy.biz\/v\/wp\/v2\/folder?post=14634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}